Privacy Policy

Scope

This Privacy Policy covers all personal information that Scribe Align collects or processes. This includes, but is not limited to:

• Healthcare providers and organizations using our services.
• Employees and contractors working with or on behalf of our clients.
• Individuals visiting our website: scribealign.com

SMS Consent

When you choose SMS updates from Scribe Align, your consent info stays private. We won’t share it with third parties for marketing.
We can share your SMS opt-in status and personal data with third-party vendors. This includes people who help deliver messages.
This group has platform providers and mobile carriers. We do NOT share text messaging opt-in data or consent with any unrelated third parties.

Types of Personal Data We Collect

We might collect these types of personal information based on your relationship with us:

• Contact Information: Name, email, phone number, and address.
• Professional Information: Licenses, credentials, education, and experience.
• Employment Information: Role, employer, and work history.
• Service Data: Billing records, user activity, appointment data.
• Financial Information: Billing contacts and payment details (for invoicing only).

How We Collect Personal Data

We collect personal information through the following methods:

• Web forms: Contact forms, sign-ups, service requests.
• Communication: Email, phone calls, and video meetings.
• Client onboarding: During service setup and business agreements.
• Job applications: Through resumes, CVs, and interviews.

How We Use Personal Data

We use your information for the following purposes:

• To deliver and manage healthcare administrative services.
• To communicate with clients and partners regarding service updates.
• To process billing and service-related payments.
• To maintain internal business records.
• To recruit and onboard new employees or contractors.
• To improve the quality and security of our services.

Opt-Out of SMS

You can stop SMS messages anytime. Just reply with STOP or UNSUBSCRIBE to any message. You can also text your request to (888) 503-7888. We’ll remove your number quickly.

Disclosure of Personal Data

We only share personal data in specific situations:

• Legal compliance: We respond without hesitation when the law requires it.
• Service providers: We work with trusted partners, such as payment processors and software platforms, to assist our operations.

We don’t sell, rent, or share your personal information with others for marketing.

Security Measures

Scribe Align uses reasonable administrative, technical, and physical safeguards to protect personal data, including:

• Encryption of sensitive data.
• Access restrictions based on role and responsibility.
• Secure databases and cloud infrastructure.
• Routine data backups and disaster recovery planning.

Data Retention

We keep personal information only as long as necessary for operations, legal reasons, or compliance. Once it’s no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access a copy of your personal data.
• Request a correction or update to inaccurate information.
• Ask for the removal of your private information (within legal boundaries).
• Object to the processing of your personal data.
• File a complaint with a data protection authority.

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

The changes in the law might modify the contents of this policy. We might also modify the policy to reflect our practices or change how we deliver our services. In either case, we will highlight the change in the effective date. The new version will also be available on the website. If you keep using our services, we will assume you accept the new terms.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact: